FAQ

Select your preferred artwork from master-gallery, customize it to your liking, and place your order. Our talented artists will start creating your piece, usually ready within 5 business days. We’ll send you a photo and video preview for approval before shipping. The total process takes about 2-4 weeks.

Yes, every piece at master-gallery is genuinely handmade, showcasing our community of skilled artists and artisans. Due to the handmade nature, slight variations in color are to be expected.

Yes, you'll receive a photo and video preview of your artwork to ensure it meets your expectations.

master-gallery is happy to accommodate custom sizes, color tweaks, or other unique modifications. Simply send us an email with your specifications.

Choose from Canvas Only, Wrapped Canvas, Framed Canvas, or Framed Acoustic to enhance your artwork.

PayPal is our preferred payment method for secure and hassle-free transactions.

Our pricing is all-inclusive, covering shipping, duties, and taxes, with no hidden charges.

Yes, receive email updates with tracking information for your order.

Orders usually arrive within two weeks, while more intricate pieces may take up to three weeks.

master-gallery offers a 30-day return policy for refunds or exchanges on damaged or unsatisfactory items.

Yes, you can request the artist's signature at checkout to add a personal touch to your artwork.

Special discounts and benefits are available for business trade accounts.